It is with great sadness that we have to inform you of the TEMPORARY closure of Urban Kings Gym to our members from 9PM on March 19th – this is due to the coronavirus outbreak. We will remain closed until further notice and will reopen when we believe it is viable to do so – we will follow government guidance and put the safety of our staff, members and the wider community first.
If you are a member: We are working on a set of special measures to deal with membership payments. This is uncharted ground for us all so please bare with us while we implement a plan of action.
While we understand that most of us will need to tighten our belts during this time, we ask you to help us support our staff, our trainers and other business partners who rely on us being financially buoyant to ensure their livelihoods. Without the ability to support those who need us at this time, returning with our full lineup of London’s best fitness trainers, a full rosta of classes, and our professional and enthusiastic staff will be exceptionally difficult.
With this in mind: We ask you to please wait for further updates on our membership payment options. This is a new, fluid and fast moving situation and we are working on a way to reward those members who are able to support us through this period of disruption. We will ensure that any month’s membership you pay for, you will receive once we reopen, we are working on potential at home solutions to keep us all fit and we are considering building an exclusive rewards scheme for members who have shown exceptional kindness in supporting us during our unplanned closure.
One promise that we can make: If you are able to help us during this time, we will ensure your loyalty is rewarded.
We ask that you await further communication from us, however if you do desire to discuss your membership as a matter of urgency please contact email@example.com
Thank you for your support of the gym during this time and we sincerely wish you good health and fortune. Please be kind to those around you at a time of global upheaval.
With deepest thanks from everyone at Urban Kings Gym. ♥